L3 Feedback Guide

How can you give effective feedback better?

Feedback Canvas

1. Understand the learner's goals and objectives, and seek to understand the scope of the feedback that they wish to receive.

2. Follow with understanding the preferred method of feedback of the recipient or the learner.

Types or Scopes of Feedback

1. Content

   • Accuracy: Assesses the correctness and reliability of the information presented.

   • Relevance: Evaluates how well the content aligns with the presentation's objectives and audience's interests.

   • Completeness: Examines whether all necessary topics and points are covered sufficiently.

2. Structural

   • Organization: Analyzes the logical flow and structure of the presentation, including the introduction, main points, and conclusion.

   • Transitions: Reviews how smoothly the presentation moves from one point to another.

   • Time Management: Assesses whether the presenter effectively utilized the allotted time.

3. Delivery

   • Clarity: Concerns the speaker's articulation, language use, and ability to convey ideas understandably.

   • Pacing: Involves the speed and rhythm of speech, ensuring it's neither too rushed nor too slow.

   • Engagement: Looks at how well the speaker maintains the audience's interest and interaction.

4. Visual Aids

   • Design: Refers to the aesthetic and functional aspects of slides or other visual aids, like layout, color scheme, and readability.

   • Relevance: Assesses how effectively visual aids support and enhance the presentation's content.

   • Use: Evaluates the appropriateness of the timing and manner in which visual aids are used during the presentation.

5. Personal

   • Confidence and Poise: Observes the presenter's self-assurance and composure.

   • Body Language: Considers non-verbal cues like gestures, facial expressions, and eye contact.

   • Audience Interaction: Looks at how the presenter responds to audience questions and feedback.

Methods of Feedback

Privacy

1. Public - "You may correct me in front of other people, as long as you do it respectfully. If done incorrectly, I will give you feedback about your unsuitable feedback."

2. Private (1 on 1) - "I prefer receiving feedback in private."

Responsiveness

1. Immediate - "Please interrupt me immediately when I make a mistake- because it helps me learn quickly"

2. Post-activity - "Please give me feedback only after I have completed the activity (e.g. after the presentation)"

Learning contexts

1. Permanent, individual - "I trust you (specifically) and your feedback matters to me. Your feedback is welcome. Please feel comfortable to correct me."

2. Permanent, all - "I want to always learn, so I welcome any feedback to me."

3. Temporary, individual - "Let's go out to coffee so I can improve my English. While we're there- please give me feedback."

4. Temporary, all - "Let's practice together how to do presentations while we are in the EdTech club! While we're there, please give me feedback."

Structure

1. Sandwich approach: Compliment, constructive feedback, compliment

   1. Suitable for new relationships, strangers, acquaintances

2. Consent-based approach: Prefer to be asked every time about how I would like to receive feedback

   1. Suitable for new relationships, strangers, acquaintances

3. Direct approach: Direct to the constructive feedback

   1. Suitable for relationships founded on strong trust and respect

Common Feedback Models

The following are some feedback models that you can look at (and tweak to your liking!) that you can recommend to other members of the club.

Professional, contextual, and direct

These are suitable within the context of a public, temporary learning environment such as the Lightning Talks of the EdTech Club.

The feedback focuses on content, structure of the presentation, and delivery. The feedback given is done in public, immediately, and directly.

Conversational, friendship-based, direct

These are some examples of providing feedback within the context of a conversation, to someone who is learning a new language. This is suitable for friends who are both reassured in trust and respect for each other- wherein being direct and immediate about the feedback is fine- as well as receiving feedback in any situation or scenario (permanent learning context).

Conversational, acquaintance, affirmative

This model is suitable for acquaintances or new friends, who are still developing trust for each other. Here, the feedback structure used is sandwich, providing a compliment first, the constructive feedback second, then another compliment at last.

This is great for building trust between new friends.